FAQs

What are your colour options?

You can view our full Colour Chart here to choose the perfect shades for your custom creation.

How long does it take to receive my order?

Standard processing and shipping usually take 5–10 business days, depending on personalisation.

Can I return or exchange my order?

Since our pieces are handmade and personalised, we cannot accept returns or exchanges unless an item arrives damaged or defective. Please contact us immediately if there’s an issue with your order.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and times vary by destination and will be calculated at checkout.

Do you offer tracking with postage?

Yes at an extra charge please message me to organise this.

How can I contact you?

For questions, custom requests, or special orders, please use our contact page here